Change Color Mode

This video illustrates the steps on how to select color mode

Latest Adobe Flash Player is required to view the video.

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Scan 2 Sided

This video illustrates the steps on how to scan 2 sided

Latest Adobe Flash Player is required to view the video.

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Yes
 
No
 
   

Book to 2 Pages

This video illustrates the steps on how to scan book to 2 pages

Latest Adobe Flash Player is required to view the video.

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Yes
 
No
 
   

Specified Scan Size

This video illustrates the steps on how to register custom size paper

Latest Adobe Flash Player is required to view the video.

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Yes
 
No
 
   

Long Original

This video illustrates the steps on how to scan long original

Latest Adobe Flash Player is required to view the video.

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Yes
 
No
 
   

Scan Free Size

This video illustrates the steps on how to scan free size

Latest Adobe Flash Player is required to view the video.

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Yes
 
No
 
   

Adjust Density

This video illustrates the steps on how to adjust density when scanning

Latest Adobe Flash Player is required to view the video.

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Yes
 
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Adjust Sharpness

This video illustrates the steps on how to adjust sharpness when scanning

Latest Adobe Flash Player is required to view the video.

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Yes
 
No
 
   

Scan Ratio

This video illustrates the steps on how to reduce or enlarge when scanning

Latest Adobe Flash Player is required to view the video.

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Preview

This video illustrates the steps on how to preview the document when scanning

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Support and Downloads

Support Guides

This page provides videos and documents to illustrate various common enquiries. These guides allow you to retrieve some basic steps to the issue that you may be facing.


*The guides available may not have the full coverage for all existing models. Please contact us if more information is required.


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Browse FAQ by Topics

Change Color Mode
This video illustrates the steps on how to select color mode
 

Scan 2 Sided
This video illustrates the steps on how to scan 2 sided
 

Book to 2 Pages
This video illustrates the steps on how to scan book to 2 pages
 

Specified Scan Size
This video illustrates the steps on how to register custom size paper
 

Long Original
This video illustrates the steps on how to scan long original
 

Scan Free Size
This video illustrates the steps on how to scan free size
 

Adjust Density
This video illustrates the steps on how to adjust density when scanning
 

Adjust Sharpness
This video illustrates the steps on how to adjust sharpness when scanning
 

Scan Ratio
This video illustrates the steps on how to reduce or enlarge when scanning
 

Preview
This video illustrates the steps on how to preview the document when scanning